What People Say

At New Directions Support we are always keen to find out how well we are doing and if there is anything we can do to improve our service. Every year we send out a carers questionnaire, and here are some of the comments we received back from carers in 2018

New Directions Support has more than fulfilled my expectations

New Directions is an excellent service, would not change a thing

The care makes such a difference to my son, he is very confident and happy coming to NDS. I do not worry about him once he is there

The first-class staff - caring, encouraging and gifted

Everyone is very helpful

You do an excellent job

Flexibility in meeting needs

In addition it is always nice for us to receive other comments from carers about New Directions Supports and here are a few of our favourites that people have sent us:

I would like to take this opportunity to thank you and your team for your understanding and support for M. Its very heart-warming to hear him say “I’m so happy you found New Directions. I do have much choice and they always listen to me”
(Carer of Service User)

Thank you for all the hard work you put into the production of 'Alice in Wandering About Land' - It was a really great performance and we all thoroughly enjoyed it"
(Family of Service User)

“Our son needs a structured environment and I can’t praise New Directions enough. It is an excellent service and if we didn’t have it I don’t what we would do. He interacts with staff so well, and he does so much at new directions to help his personal development that I don’t have to worry”

(Comment from Carers)

Why not come and find out what we do yourselves and visit us – please use the Contact Us Page to get in touch